Webhook Test for User Events Fails – Real Events Work

Hello,

I wanted to trigger a webhook on user events and have configured it accordingly with an endpoint on our side. When I click the „Test Webhook“ button, I always get an error saying there’s something wrong with the data. However, when a „real“ event occurs, the webhook works just fine.
Could you check whether you can see why the test isn’t working properly or if it might be a bug on your end?

Best

Hi @Thomas.Martin and thanks for reporting this.
The test event actually is a different model with some test data and depending on the webhook endpoint it is possible that it is not handled correctly.

Do you happen to have the trace id of the test request (visible in the browser’s network tab)? Then I could take a look to see if this is actually a bug.

If the webhooks are working fine for you, I assume all is fine on that end.

Hi Sebastian, thanks for the quick response. Yes, that should be a trace ID: 788b0aaf8ca5520efcae4d88e50c7a39. I initially set up the endpoint in a very basic way just to test the connection — it simply responds with a 200 to any GET or POST request. There’s no actual data processing happening. That’s why I’m surprised the test isn’t working.

Thanks for sending that. Yeah this is weird, there is something wrong with the language, which should not be an issue at all. I will implement a fix which should be available in the next days. Thanks again for reporting this.

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